YouGoLook improves the way insurance renewals are handled

Annual homeowner policy renewals are commonplace in the insurance industry. However, for a major northeast insurance provider, the inability to acquire accurate information from their field teams in a timely manner led to inefficiencies causing delays and adding considerable expense to their bottom line.

By using Crawford's self-service app, YouGoLook, we were able to meet the provider’s renewal specifications. YouGoLook empowers policyholders to complete their homeowner renewal inspection autonomously, guiding them through the data and photo capture process based on the provider’s requirements. The app is designed to streamline low-risk evaluations saving critical time for the insurer and insured.

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