Resources
Type: White Paper
The insurance impacts of the 2019 Novel Coronavirus
The outbreak of the 2019 Novel Coronavirus in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies…
5 innovative approaches that will help improve return-to-work strategies
As the term “return-to-work” (RTW) indicates, the purpose of this type of program is to get injured workers back on the job. The…
A new look at claims: Innovation is improving the customer experience
Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the…
The Australian electricity market
The electrical grid in Australia, managed by the National Electricity Market (NEM) is one of the world’s longest interconnected…
How TPAs can help risk managers use technology to optimize claims outcomes
Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as…
Obese, stressed and sick: comorbid conditions in workers compensation
As our population ages, chronic health conditions will become more prevalent and significant in…
The Internet of Things (IoT) will change claims and risk forever
The insurance industry has been investing heavily into new technologies, and one particular technology has clearly demonstrated the…
Techniques for managing difficult claimants
Managing difficult claimants is part of the job for anyone who handles claims in a professional capacity. For the more seasoned…
Best practices to managing workers compensation costs
Absenteeism significantly impacts corporate profitability, costing Canadian companies over $16 billion per year. In the United…
Common insurance coverage issues in errors and omissions claims
Professional liability, specifically errors and omissions, continues to be a rather specialized type of insurance coverage requiring…
Leveraging analytics and artificial intelligence (AI) to enhance employer return to work programs
Research shows that returning to work speeds up the injured worker’s healing process; therefore, it is in the best interest of…
Marijuana — a medical perspective
There is widespread acceptance of marijuana in the United States. With increased legalization, decriminalization, and media…