Resources
Business Line: Medical Management
The people we serve
At Crawford, we've spent nearly a century handling every type of claim in nearly every part of the world. But what's really…
Unlocking GenAI's potential: A perspective from Crawford's Kenneth Tolson
Crawford uses AI and machine learning in multiple ways, including to examine first notice of loss (FNOL) data, which Tolson said can…
Driving performance in the program, captives & alternative market space
Learn how we can apply our compassionate medical management, world-class technology, and insightful data analytics to build a…
Fred R. Donner elected to Crawford & Company Board of Directors
Crawford & Company® (NYSE: CRD-A and CRD-B) is pleased to announce the election of Fred R. Donner as an independent director,…
Edjuster announces leadership change
Crawford & Company is pleased to announce that Melanie Hughes has been appointed president of edjuster, effective November 1, 2023.…
Crawford's Verma calls on industry to proactively address talent and skills shortage
Talent scarcity and skills deficits are creating urgency to bolster industry talent reserves, especially on the claims side of the…
Navigating the complexities of flood insurance claims
In the United States, 90% of natural disasters include flooding, meaning that the importance of having flood insurance can't be…
Roberto McQuattie appointed Global Chief Transformation Officer
Crawford & Company® is pleased to announce that Roberto McQuattie, president, Latin America, has been promoted to global chief…
Crawford & Company appoints new Australia president
With 30+ industry years’ experience, Jonathan Hubbard takes the reins. Crawford & Company® (NYSE: CRD-A and CRD-B) has appointed…
Investing in future leaders
This infographic describes Crawford's history in the training industry, such as in its investments, development, and education…
Leadership through education
A strong company is created from the essential building blocks of training and recruitment. In this report, you will learn about the…
Claims process “ripe” for tech transformation
The current claims process “is ripe for transformation” with real-time communications and claims triaging two notable areas of…