Resources
Industry: Hospitality
Mental illness and advocacy at work: A holistic solution to a $200B problem
Over the past few years, cases of injured workers with mental health issues have become more prevalent. And while the challenge…
Crawford Contractor Connection contact center receives J.D. Power certification for fifth consecutive year
Contractor Connection, a division of Crawford & Company, and the largest independently managed property repair network with more…
Navigating the maze of paid leave laws
State paid leaves can become a heavy undertaking for many and jurisdictional changes surrounding them can cause some anxiety over…
How a strategic role enables adjusters to improve claims outcomes
As costs continue to significantly rise, the challenge for risk managers to reduce expenses for their organization has become…
Cyber Update: Microsoft Exchange server vulnerability
The specialist Cyber team at Crawford & Company continues to successfully manage significant levels of new instructions in relation…
5 Return to work strategies that you need to be leveraging now
Successfully bringing back an injured worker to full recovery, set for a productive career is key to efficient workers' compensation…
A pain in the neck: the ergonomic impacts of working from home
As the COVID-19 pandemic hit earlier this year, employers around the globe had to swiftly react to the changing work environment.…
Digital transformation grounded in client objectives
In an article with Fintech magazine, Joel Raedeke, Senior Vice President at Broadspire, expands on the company’s digital…
Introducing - Digital Assist
Learn how Crawford Digital Assist can help desk adjusters across the nation manage their claims more efficiently. Larry Thomas,…
Forging stronger TPA partnerships with technology
A successful partnership starts with a team that is open to communication, understands the client partner’s goals and understands…
Broadspire's Teleplus contact center
Our employees are at the heart of our business. Each interaction with a client or injured worker is an opportunity to restore the…
Expert insights: remote claims management in the age of social distancing
The COVID-19 pandemic has increased the demand for remote claims handling tools as insurance carriers look to adjudicate claims…