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Claims process “ripe” for tech transformation
![Claims process “ripe” for tech transformation](https://assets.crawco.com/photos/craw-2023-q2-video-Meredith-Brogan_CQ_2000-1000.png)
The current claims process “is ripe for transformation” with real-time communications and claims triaging two notable areas of opportunity for the industry to make real progress, Meredith Brogan, president of Crawford & Company’s on-demand workforce solution WeGoLook, has told The Insurer TV.