Beyond the Claim: leading with analytics with Dennis Tierney

The pandemic has shown us that you have to lead with analytics.

Even before COVID, analytics were around, but they seemed like something that sat in the backseat. They can't stay there. Analytics have to drive your claims department.

And as newer and better models and algorithms emerge, our industry can look deeper and deeper into the ways that technology can advance our work.

Dennis Tierney, National Director of Workers Compensation Claims at Marsh, joins the show to discuss using analytics to prioritize the right claims.

In this episode, we discuss:

• How the pandemic has changed the way workers' comp claims work
• The future of the talent gap in the insurance industry
• What affects mental health has on injured workers, claims costs, and the public
• Need more claims strategy in your life? Check us out on Apple Podcasts, Spotify, or our website.

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