A new look at claims: Innovation is improving the customer experience

Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the claims process is becoming faster, more efficient and increasing policyholder satisfaction. How can insurers continue to benefit from claims technology?

In this white paper, co-authored by Crawford and Business Insurance magazine, you'll learn how the customer experience can be enhanced through innovations including:

• Self-service apps
• Drones
• Smart technologies
• Process innovation

Download the Crawford white paper today to better understand how claims innovation can make a difference in your organization.

Download now