Insurance Training & Technology Symposium

Overview

Join Crawford & Company in Puerto Rico for two days full of training and networking. This complimentary training event will be held April 10-11, 2024, in Carolina, Puerto Rico. See all details below.

Speakers:

• Andy Hutchinson, CRO Digital Solutions
• Geoffrey Conrad, Director of Training CAT
• Thomas Carstens, VP US Loss Adjusting
• Tom Melton, VP of CAT Operations

Sessions included:

Maximizing Efficiency with Xactimate – Geoffrey Conrad, Director of Training, Catastrophe Services

Course Description:
Welcome to Maximizing Efficiency with Xactimate! In this four-hour demo tailored for adjusters, we'll unveil how Xactimate, the industry-standard estimating software, can revolutionize your claims processing workflow, enabling you to close more claims swiftly and accurately while prioritizing the customer experience. By harnessing the efficiency gains of Xactimate, adjusters can expedite claims processing, close more claims effectively, and devote more time to cultivating positive relationships with policyholders. Join us for this enlightening session and elevate your claims handling process to new heights of efficiency and customer satisfaction! (CE credits apply)

Business Interruption: Concepts and Considerations - Tom Carstens, VP Property, Loss Adjusting

Course Description:
Welcome to an interactive forum designed for adjusters - Business Interruption: Concepts and Considerations. The simplest of questions need answers: Who, What, When, Where, Why and How? A conceptual step- by-step approach, we walk through case studies and situational considerations exploring the various causes of business interruption, policy analysis, multiple triggers for coverage, and actual business income loss calculations. Policy definitions, document request letters, identify issues and complexities, and investigation checklists provide understanding and guidance for best practices in the Business Interruption loss adjustment. A two-hour journey of discovery, insights and takeaways! (CE credits apply)

Digitalization of the Claims Process – Andy Hutchinson, CRO Digital Solutions

This interactive discussion will highlight digital trends in the insurance industry and how they affect the claims process.

Address:

The Royal Sonesta San Juan
5961 Isla Verde Avenue
Carolina, PR 00979

Agenda:

April 10, 2024

April 11, 2024

Location