12-Day Basic & Carrier Specific: Big Blue Training

Overview

Unlock your potential as a top-tier adjuster with the Crawford 12-Day Basic & Carrier Specific Big Blue Training. Delve into policy to ensure every claim aligns with the highest industry standards. Enhance your communication skills, marrying empathy with efficiency to make claimants feel valued and heard. Master comprehensive damage assessments, accurate property estimation, and get hands-on with leading industry tools like Xactimate, XactAnalysis and EagleView, and increase your marketability with certifications for one major insurance carrier. 

For questions regarding this course, including which carrier this is focused on, please reach out to Allenoperationtraining@us.crawco.com.  

Who Should Attend

This curriculum is tailored for new adjusters and those new to this specific carrier's claim handling processes. It's also an excellent refresher, covering new procedures recently introduced by the carrier. 

What to Expect

Classes will take place at our Allen, TX office (address provided after registration) over 12 days (excluding Sunday) from 7:30am - 5:30pm each day. 

Course Objectives

Policy Proficiency

• Unravel the complexities of policy language
• Develop a sharp eye for precision in claim interpretations, ensuring full alignment with policy stipulations and carrier standards

Documentation Mastery

• Grasp the criticality of impeccable record-keeping
• Uphold documentation standards, ensuring that every vital detail is logged for future reference and transparent communication

Elevated Customer Experience

• Immerse yourself in the art of empathetic and effective communication
• Forge lasting relationships by making claimants feel acknowledged and valued

Scoping Savvy

• Refine your skills in comprehensive damage assessments and property evaluations
• Attain clarity in deciphering the breadth and depth of each claim

Xactimate Excellence

• Navigate the leading industry estimating tool with dexterity
• Produce precise and competitive estimates with ease

Supplemental Claim Strategy

• Master the handling of claims that arise post initial settlement
• Ensure every facet of the claim is proficiently managed and addressed

Carrier Certifications

• Amplify your industry prominence with a major insurance carrier certification. 
• Fortify your market credibility and expertise

Scenario Immersion

• Confront real-world claim scenarios with our hands-on exercises
• Confidently maneuver through intricate claim situations, armed with practical experience

Location